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HOW TO RECOGNIZE AN OFFICIAL TAXI IN COSTA RICA

Identifying an official taxi

In Costa Rica operate approximately 12,500 taxis, all have red body with some nuances. The official taxis are recognizable by yellow triangular markings usually on the front side doors, registration (plate) red with a T as the first letter of a taxi sign on the roof of the car, charges digital counter (Maria) inside the cab and a radio system with antenna. Rates depend on various factors such as taxi companies, vehicle type, wait times and traffic jams.

There are different types of taxis (Sedan Taxi, Taxi Cottage 4x4, minibus, special vehicles for transportation of persons with disabilities). In general, vehicles are in good optical and mechanical condition (with some exceptions).

In Costa Rica there are also private companies that offer private taxi service and shuttle service. You should be aware that is not always easy to identify if they offer a legal service or not. For this reason we recommend for your security to ask in some places if you plan to take a non-official service.

Practical Advices when you take a taxi

1. Be sure the taxi driver starts the taximeter.

2. When you start the trip the taximeter should not exceed 750 colones(Approxx $1.3 ) for the first kilometer .

3. Do not pay more than what is displayed in the taximeter at least you want to reward the driver giving them a special tip.

 

Taxi rates Red Fleet

Rates for the shuttle mode paid taxi (regular)    -RATES in colones-


TYPE OF TAXI RATES

TAXI SEDAN

Banderazo rate 630

Variable Rate 600

Awaits rate 3675

Delay rate 6015


ADAPTED FOR TAXI

Banderazo rate 630

Variable Rate 570

Awaits rate 3745

Delay rate 5720


TAXI RURAL

Banderazo rate 630

Variable Rate 625

Awaits rate 3815

Delay rate 6270

Published in 0271-RIT-2016

Gaceta N 43 Alcance N 32 del 2 marzo 2016

Effective as of March 3, 2016

You can see this information in ARESEP official website here

What to do if the taxi drivers charges more than the allowed or if they deny a service?

Send a complaint to ARESEP, this is the Costa Rica body responsible for this situations , the complaint can be made in person at the offices located in Escazu Guachipelin , by telephone 8000 ARESEP ( 8000-27-3737 ) , via email to the address usuario@aresep.go.cr , at any post office in Costa Rica, by institutional social networks , and using the My Route application. Which are the requirements? Any complaint must include the personal data of the complainant (name , ID number , telephone, mail and any data reporting ) .

MISSION
Grow to be the leading taxi service company in Guanacaste. Increase the number of customers thanks to the good service of our drivers and the comfort of our units.

VISION
Provide our users with a quality service, work as a team to ensure that your taxi service is on time, fast and safe. To offer our customers the BEST SERVICE ever.


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